Client Stories
Operators who asked us to reconcile logistics spend with the records their apps already hold.
Testimonials
“They pulled three months of Port Klang haulage invoices against our dispatch app and showed where detention fees were being coded as ordinary freight. The spreadsheet alone paid for the first week of work.”
— Mira Tan, operations lead, regional FMCG distributor · Logistics Cost Audit
“We expected a clean report. What we got was slower: they kept asking for warehouse clock-in files until the overtime story matched the cost centre. Useful, if a little relentless.”
— Arif Hassan, finance manager, cold-chain operator · Warehouse Cost Allocation
“The carrier pack review caught an escalation clause we had stopped reading after 2022. Billing had followed the older rate card for six weeks. We walked into renewal with the exact invoice numbers.”
— Elaine Khoo, procurement, industrial parts importer · Carrier Contract Audit
“Freight Spend Review on our Penang–KL lane was enough. They did not try to sell a wider programme, which I appreciated.”
— Reza Malik, transport supervisor · Freight Spend Review
Extended notes
Ambient warehouse overtime mismatch
A Shah Alam facility saw handling costs rise while pick volumes were flat. Our Warehouse Cost Allocation engagement matched overtime punches to wave releases in the WMS and found two evening waves routinely staffed without corresponding outbound appointments. Finance reallocated agency hours and cut the next month’s overtime accrual by re-timing the second wave — without changing the WMS vendor.
Coastal surcharge drift
A Freight Spend Review for a Johor coastal lane compared bunker-linked surcharges on invoices to the index clause in the carrier pack. Twelve invoices used a stale index week. The findings memo listed each bill; the client recovered the difference through credit notes before quarter close.